Sharon Yardley

Head of Operations, Risk and Compliance

With a finance career spanning 20 years, Sharon is responsible for Heartland Australia’s operations, communications, regulatory compliance, and risk framework and has a Master of Business Administration.

Peter Griffin

Head of Open for Business

With over 35 years’ experience in business finance, Peter oversees Heartland’s Open for Business offerings, both in New Zealand and Australia.

Jessica Douglas

Senior Manager – Operations

Jessica has a Certificate IV in Credit Management and over 15 years’ experience in mortgage servicing. She oversees Heartland’s Operations Team.

Jess Grozdanovski

Team Leader - Customer Liaison

Jess has over 10 years’ experience in administration – including financial services, general administration, and settlements. She is responsible for leading our Customer Liaison and Settlements team, who focus on supporting our customers with their application to settlement journey.

Shaun Mannering

Team Leader – Loan Administration

With over 10 years of experience in financial services, Shaun is currently responsible for the loan administration team who provide excellent customer service and support best customer outcomes.

Nicole Luckman

Team Leader – Compliance and Reporting

Nicole uses her 10+ years’ experience in quality assurance and risk management in her role overseeing compliance, analysis, vulnerable customers, and more.