Financial hardship assistance

We understand that in life the unexpected can happen.

At Heartland, we understand that life can take unexpected turns and financial difficulty can happen to anyone. We care about your individual circumstances and are here to work with you to understand the best way that we can help you.

If you have experienced an unforeseen event, such as injury, illness, changes to your regular income or a relationship breakdown, Heartland may be able to help you by reducing the financial stress during this time. If you’re having difficulty meeting your loan obligations, please feel free to contact us:

Retirement Finance
Call: 1300 889 338
Email: [email protected]

Heartland Open for Business
Call: 1300 791 772
Email: [email protected]

Financial resources

There are tools and services which are available in Australia that could help you manage your money and get back on track.

If you’re a Heartland Reverse Mortgage customer, our financial tools page here is a good place to start.

ASIC also provide free and impartial financial guidance and tools on their MoneySmart website.