Post settlement

Please ensure you have completed your broker agreement and accreditation prior to submitting a client loan application.

For more information please contact our dedicated broker support team on 1300 662 865 or [email protected]

Post settlement

  • New customer guide

    This is provided to customers post settlement and answers some common questions. Previously called 'Customer Reference Guide'.

    Download PDF
  • Further advance form

    This form is used by customers post settlement of their original loan, once fully drawn, to apply for a further advance, change of loan type, or security substitution.

    Download PDF
  • Repayment guide

    This guide details the process for making repayments on a Heartland Reverse Mortgage, whether that be partial repayments, early full repayment, or full repayment when the loan is due.

    Download PDF
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