Access your reverse mortgage where you want, when you want

Use Heartland Finance Online for information about your Reverse Mortgage. Log in now, or get in touch with us for your login details.

Download the Heartland Finance Mobile App to access your Reverse Mortgage details while you’re on the go.

A couple review their Reverse Mortgage balance on their laptop using Heartland Finance Online.

How to get started

  1. Request login details by calling us on 1300 889 338 or emailing us. Your login details will be the same whether you’re using the app or the browser version.

  2. Open Heartland Finance Online in your browser. Or, to use your mobile, download the app from the Google Play or the App Store.

  3. Log in using the access details provided and you are ready to go!

What can I do once logged in?

  • Check your loan balance.
  • Review your remaining cash reserve and redraw balances.
  • Request a cash reserve or redraw.
  • View your loan details.
  • View transaction history.
  • Find answers to common questions.
Heartland Finance Online login screen displayed on a tablet.

Common questions

Heartland Finance Online is accessible across all supported web browsers on your desktop, laptop, tablet and mobile devices. If you prefer to use your mobile phone, you can download the Heartland Finance Mobile App, which offers the same features and capabilities.
Heartland Finance Online can be accessed from the following browsers across your digital devices: Safari 10.1+, Microsoft Edge 79+, Google Chrome 57+, Mozilla Firefox 52+ and Safari on iOS 10.3+.
Heartland Finance Online is accessible via browser. However, the Heartland Finance Mobile App offers the same features and capabilities.
There are a number of measures in place to help keep your account and data secure.
  • Sensitive data travelling across the internet between your device and our systems is encrypted.
  • We will lock your account automatically if the incorrect password is entered too many times.
  • We conduct security assessments to ensure that potential vulnerabilities are identified and addressed. These assessments are carried out by a third party that specialises in information security.
  • The session will time-out if it is left running with no activity.
If you’ve previously used Heartland Finance Online, your login details will also work on the Heartland Finance Mobile App. If you don’t have login details yet, get in touch with our team by calling us on 1300 889 338 or email us via [email protected]. Once you have your login details, head to the Heartland Finance Mobile App, log in using the temporary password provided and you are ready to go!
The Heartland Finance Mobile App works on:
  • Apple iPhone, iPad, and iPod Touch with iOS version 12.0 or later - you can check and update your iOS version here.
  • Android smartphones and tablets with Android version 5.1 or later - you can check and update your Android version here.
Keep your loan at your fingertips
Access your Reverse Mortgage from your phone or tablet anytime, anywhere.