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Heartland wins a 5-Star Lender Award from Your Mortgage

24 March 2021

Heartland is pleased to announce that we have won a 5 Star Lender Award in Your Mortgage’s Mortgage of the Year Awards 2021!

Your Mortgage’s Mortgage of the Year Awards reviews thousands of home loan products across Australia to determine the top-ranking products in each category. They compare things such as offset and redraw facilities, portability, add-ons, customer service, processing times, fees and online access, to determine the best value home loans for customers.

By putting our customers at the forefront of what we do, Heartland has become the leading reverse mortgage provider in Australia, helping over 21,000 seniors release the equity in their homes to live a more comfortable retirement.

One thing that has always set us apart is our focus on customer outcomes, which includes having a flexible product – one of the reasons why we have received the Your Mortgage 5-Star Award, and Infochoice’s Best Reverse Mortgage.

Everyone’s needs in retirement are different which is why flexibility is so important, allowing customers to structure their loan to suit their needs at every stage, and remain in their own home without having to sell.

Our flexibility includes an adaptable loan structure (initial advance, regular advances, or a cash reserve), the ability to repay the loan in part or in full at any time, redraw for all new customers, and significant customer protections (including the ability to request an equity protection option). Find out more about how our reverse mortgage works.

In combination with a flexible product, our team of dedicated and knowledgeable reverse mortgage experts have continued to deliver exceptional customer service, along with our growing network of accredited brokers.

Heartland is very proud of this award, and we look forward to continuing to help even more Australian seniors live a more comfortable retirement free from financial stress and in their own homes.

Read more about our other awards and partnerships here.

Information is accurate as of 10 March 2021 and may change from time to time.