Loan Document Return Details

28 August 2020

As part of Heartland’s COVID-19 initiatives, we have now updated how signed Loan Agreements, and legal documents, are processed.

We now have a dedicated return address at a legal office in each State where these forms can be returned, to ensure speedy processing and convenience. The return address is advised to your solicitor in their instructions with the loan documentation pack. However, for reference, these are also as follow below.

Where do I send signed loan documents?

Below, there is a list with each state and an address for the loan documents to be sent to. These addresses are also located on the second page of your loan contracts.

Security State Return Address

ACT
Heartland Seniors Finance
C/- First Mortgage Services
Reply Paid 87123
Locked Bag 2006
Campbelltown NSW 2560

NSW
Heartland Seniors Finance
C/- First Mortgage Services
Reply Paid 87123
Locked Bag 2006
Campbelltown NSW 2560

NT
Heartland Seniors Finance
C/- First Mortgage Services
Reply Paid 84311
Locked Bag 2
Enfield Plaza SA 5085

QLD
Heartland Seniors Finance
C/- First Mortgage Services
Reply Paid 86016
Locked Bag 13100
Archerfield BC Qld 4108

SA
Heartland Seniors Finance
C/- First Mortgage Services
Reply Paid 84311
Locked Bag 2
Enfield Plaza SA 5085

TAS
Heartland Seniors Finance
C/- First Mortgage Services
Reply Paid 84311
Locked Bag 2
Enfield Plaza SA 5085

VIC
Heartland Seniors Finance
C/- First Mortgage Services
Reply Paid 87123
Locked Bag 2006
Campbelltown NSW 2560

WA
Heartland Seniors Finance
C/- First Mortgage Services
Reply Paid 84311
Locked Bag 2
Enfield Plaza SA 5085

If you have any questions or concerns, please contact our Customer Central Team on 1300 889 338 or [email protected]

Information provided is accurate as at 28 August 2020 and may change from time to time.